West Yorkshire, United Kingdom
Overall Rating: |
Feedback: 99.9% positive (1544 ratings)
Fill Rate: 86%
Time To Ship: 2.6 days
Response Time: 0.6 days (14.2 hrs)
Seller Since: November 1999 (17.8 years)
Inventory: 22,740 items (50 days ago)
Every effort will be made to ensure you are a happy customer. When an order
is received we double check the condition before we confirm if an item is
available. If there are any notes about the condition we will wait until the
customer confirms that they still want to proceed with the order before we
process the payment. Return Policy
Customer Service Policy
Gradings & Descriptions
We grade and price our records carefully and try to give as full a description in
the listings as possible.
When an order is received the record is checked to ensure that the condition
and catalogue reference are as listed.
If an item is found to be mislisted we will tell the buyer and offer a revised
For higher value items we will usually e-mail to explain the exact condition of
items which are not listed as Mint.
Refunds & Returns
We offer a no-quibble, money-back guarantee if you are not completely
We respond individually to every e-mail we receive and appreciate any
feedback regarding our service.
If you need to return an item because it is damaged or faulty follow the
email to let us know
keep the original packaging if possible (if the item has been broken in the
please keep the pieces in case we need to claim compensation)
return the item to us by surface mail and email to let us know your postage
if you paid by credit card: when we receive the item we will refund your card
with the full amount of the record plus the new postage costs and send you a
if you paid by cash/cheque: when we receive the item we will send you a
cheque for a full refund including the new postage costs
we will email when your refund is processed
WE RESPOND TO ALL EMAILS WITHIN 48 HOURS EXCEPT IN
EXCEPTIONAL CIRCUMSTANCES. Please be aware that emails don?t
always make it to their destinations. If we owe you a response, please email
us again - we don?t want to lose touch with you.
We can turnaround orders as quickly as you like. With credit card payments
we can ship the same day if everything is in order.
Please allow three working days for cheques (UK funds only) to clear.
More Payment Options
Payment Methods Accepted
PayPal, Cash (GB Pounds - use registered post), Cash (US Dollars - use registered post), Cash (Euros - use registered post), Postal (GB Pounds ONLY), Personal Cheque (GB Pounds ONLY)
100% commitment to customer satisfaction
25,000+ of Rare Records Online so hit thespacebar!
We have been buying and selling records for over ten years.
Our mission is to make all our customers happy.
5% discount for orders over £100 (inc shipping costs)
10% discount for orders over £200 (inc shipping costs)
Orders over 27.00 GBP will need to be sent using a registered
service and we will notify you of any additional costs before we
proceed with the order.
Subscribe to Our New Arrivals Email List